This policy explains what information we collect when you request an ID, how it is used, and the choices you have over it.
What we collect
Contact details you provide (name, WhatsApp number, and payment details you choose to register) and the transaction history associated with your ID.
We do not collect your platform password, and we never ask for OTPs, card CVV numbers or net-banking credentials.
How we use it
To create and support your ID, process deposits and withdrawals, verify transactions and answer your queries.
We do not sell personal data. Information is shared only where required to process a payment or comply with a legal obligation.
Retention and your rights
Transaction records are retained for as long as needed to support the account and meet legal requirements.
You can request a copy or deletion of your data by contacting the support desk; deletion requests are honoured except where records must be retained by law.
Frequently asked questions
Do you share my number with third parties?
No. Your contact details are used only to operate and support your account.
Will support ever ask for my password?
Never. Any such request is a fraud attempt.