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All support runs through WhatsApp, 24 hours a day, in English and Hindi. ID creation, deposits, withdrawals, login resets and settlement queries are all handled in the same thread so there is a single clear record.

For a payment query, include your ID username, the amount, the time of transfer and the payment reference in one message — that turns a long back-and-forth into a single reply.

Support will never ask for your password or OTP.